Survey

1. Do you buy extended warranties?

A. Yes, often

B. Sometimes

C. Rarely

D. Never

2. What is your primary source for news?

A. Social Media

B. News Websites/Apps

C. Television

D. Word of Mouth

3. Do you shop differently when you're on vacation?

A. Yes, I buy more souvenirs/unique items

B. No, I shop the same way

4. How important is a store's layout and ambiance to you?

A. Very important

B. Somewhat important

C. Not important

5. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

6. Do you participate in major sales events like Black Friday?

A. Yes, actively

B. Yes, casually

C. No

7. How important are customer reviews to your purchasing decisions?

A. Very important

B. Somewhat important

C. Not important

8. How much time do you typically spend on a single shopping session online?

A. Less than 15 minutes

B. 15-60 minutes

C. 1-2 hours

D. More than 2 hours

9. Do you pay for shipping to get items faster?

A. Yes, often

B. Only if absolutely necessary

C. No, I always choose free shipping

10. Do you typically research a product before buying it?

A. Yes, extensively

B. Yes, briefly

C. No